Cancellation/Refund Policy

Thank you for purchasing our digital product. We want to ensure that you have a satisfactory experience with your purchase. Please read our cancellation and refund policy carefully to understand the terms and conditions associated with cancellations and refunds for digital products.

Cancellation Policy

1.1 Order Cancellation Due to the nature of digital products, once the purchase is made and the product is delivered or accessed, it is generally not possible to cancel the order. Therefore, we encourage you to review the product details, specifications, and compatibility requirements carefully before making the purchase.

Refund Policy

2.1 Eligibility for Refund We offer refunds for digital products only under the following circumstances:

Technical issues: If the digital product is proven to be defective or incompatible with its intended use, and our support team is unable to provide a reasonable solution within a reasonable timeframe.
Non-delivery: If you have not received access to the digital product within the specified delivery period.

2.2 Refund Process To request a refund, please contact our customer support team at support@acharyanet.com and provide the following details:

Your order information (order number, purchase date).
A detailed description of the issue or reason for the refund request.

Our team will review your request and respond to you within 24-48 hours with instructions on the next steps.

2.3 Refund Methods If the refund is approved, we will process the refund using the original payment method used for the purchase. Please note that the processing time may vary depending on your payment provider.

Non-Refundable Items Certain digital products may be non-refundable, including but not limited to:

Products explicitly marked as non-refundable at the time of purchase.
Products that have been accessed, downloaded, or used.

If you have any questions or concerns regarding our cancellation and refund policy for digital products, please contact our customer support team atsupport@acharyanet.com. We are here to assist you and address any issues you may have.

Note: This cancellation and refund policy for digital products is subject to change without prior notice. Please review the policy periodically for any updates.